Exporting voter emails

Voting rounds are another opportunity to alert audience members if their favorite response gets turned into a story.

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Written by Support
Updated over a week ago

How to find voter emails

  1. Click on voting rounds in the menu sidebar on the left side of the screen. 

  2. Select the completed voting round for which you're looking to contact voters. If you don't see the round on the main Voting Rounds landing page, click the show all completed link on the middle-right side and select the round you want.

Once you're in the appropriate voting round, you will be able to see how many votes each response got as well as how many voter emails were left. (If the only thing you see is the number of votes, it means no voters left emails.)

Next, you have two choices. 

  1. Click on export voter emails for the response with voters you would like to contact. The number in parentheses shows the number of email addresses submitted for that response. You'll then be able to grab the email addresses from that CSV and paste those into your email client so you can email them. The CSV also includes the date they logged the vote.

  2. Click copy to clipboard and paste the emails (separated by commas) into the email you're drafting to those voters. 

When you report the answer to a story that won a voting round, you should go back and email people who voted for the winning response and left their email address. (Unless you've changed the text, the default is asking whether they would like to be alerted if the response gets answered, which means anyone who left their email wanted word on your finished story!) If you can, let them know ahead of time how to listen to it on air or in what issue to watch for it in print. Also send a link to the web version once that's live.

Note: Our advised best practice is to email all voters when the round closes, thanking them for participating and letting them know the final outcome. (Gold star if you send one email to the voters of the winning response and a separate one to the voters whose response didn't win.)

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